I felt like I was being punk'd. My friend wanted to take me to her favorite restaurant. Now I think it will be a long time before either of us returns. Granted it was busy Sat. night. They brought her drink 5 mins before mine. The runners brought her salad but totally the wrong the for me and I had to wait for them to bring out my salad and fries. Fries were borderline warm and hard and I had to wait for the mayo I asked for, By the time I got that they were a loss. The waitress had a good excuse for not bringing the mayo tho as she was so busy fixing our salad orders.
I ordered a santa-fe salad with dressing on the side as I have food allergies. The salad came an unlisted seasoning powder all over the salad. I had to send it back. It was also missing the avocado and had very little cheese. I was already a little peeved as I could not eat any of meat add ons and they insisted on charging full price. I had them bring the meat separate so that my friend could add it to her salad and it's a good thing they did.
Her salad was missing the chicken that was to be on it. She ordered the asian chopped salad that was not chopped. Along with missing chicken, it also was missing almonds, mandarin oranges and dressing!
Close to 2 hrs and a talk with the manager resulted in new salads, (mine still had very little cheese or avocado) and new fries which were not much better hot as they were greasy and had a funny coating on them.
As a side note: I disliked the ambiance. It was loud loud loud and so crowded that the twice I had people knock into be trying to pass.