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  • My car was hit while I was parked on my street, and the responsible insurance company (State Farm) covered the damage. Penn Auto was one of their recommended shops, so I went with them. I was absolutely blown away by their service. When I first got in touch with them, they were able to get me in the next morning before work (at 7 a.m.) which is a huge plus for me, to get my estimate. I was in and out in about ten minutes, and we scheduled to get my car in about two weeks later, which was fine with me - the car was drivable. The next week, though, I discovered a screw in one of my tires (unrelated to the accident) - they, again, were able to get me in the next morning before work. He repaired my tire within 20 minutes, and didn't charge me anything for the repair. I took my car in for the repairs the next Monday - they gave me a loaner car for the week, because the insurance didn't cover a rental. The car was done by Thursday, and it was great. It looked as if nothing had ever happened to the car. They also fixed a couple of scratches for no extra charge. Everyone was really friendly, as well. I would absolutely recommend their service to anyone and everyone.
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