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| - I don't expect a lot from IHOP, just decent food, an attentive server, and decent coffee. In all fairness, the food was not awful. The eggs I ordered were prepared the way I ordered them, and the items that we ordered were correct. Aside from the burnt coffee, the food was fine. Nothing to be excited about, but nothing horrifying.
The service on the other hand was deplorable. we arrived before 7am, and there was on person in front of us in line. The restaurant was visibly almost empty, yet there was nobody to seat us, although I could see people milling around inside the restaurant. Eventually one of them came and asked if we'd been seated. Seriously, if we had been seated would all of us had still been standing by the front door? When we stated that we had not, we were told that someone would be with us in a minute, and she walked away.
Eventually we were seated, given coffee and menus, and the waitress disappeared...poof. After waiting several minutes, she reappeared to take our orders, and was again gone until the food came out. While we were waiting however, we did see the person that told us that someone would be with us in a minute a the door...she was a server also, but apparently could not be bothered to seat us.
After we finished our food, we again had to wait, as the waitress was nowhere to be found, just to ask for the check. When the check was finally brought to our table, you guessed it, more waiting. Between waiting to be seated, and waiting to pay, more time was spend waiting than actually eating the meal. So, although the food was palatable, the service level was completely unacceptable.
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