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  • I stopped by yesterday evening, and found a couple small items. I went to go checkout, and when I showed her my 20% off coupon, the cashier wouldn't accept it because it was an Oct one.. so its the 2nd of Nov!.. usually those emails don't come through in time, and every other location, including this one will grant you the grace period. Considering the entire business is IN BUSINESS bc of our local donations. After I stood there for what felt like 10 mins to reload my email on my phone, I was able to pull up the updated one, I showed her. The cashier then tells me how she'll be sure to tell corporate that other locations allow the 5 day window for the coupon use. Talk about bad customer service..I understand if this was a coupon from a few months ago.. but they are the same coupons EVERY MONTH..diff barcode (so what) they don't scan it..they punch in a code. Any who, she made it a point to be shitty, and decent customer service is hard to find.. this was a shining example.
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