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| - Always listen to your server. Always listen to your server, ALWAYS listen to your server - especially when you are in the capable hands of one of Ken's highly trained wait-staff. We broke the rule and regretted it.
The 5-star moments: Bellini cocktail made with real peach puree and real Prosecco, Asparagus wrapped with Parmesan and prosciutto, Watermelon-Cucumber salad with mint and balsamic.
The Good: Great server, very conscientious and accommodating, knew his menu and knew what the kitchen would do (almost anything you request if they have it in the house), attentive to our fellow-diner with mobility impairment. Also good - the service was attentive but not rushed, the Chicken picatta rivals my favorite all time version and the sauce on this one was thickened just a little so it would cling to the pasta. The chicken was flavorful and perfectly cooked.
The Bad: They served a dry gin Gimlet with blue cheese olives instead of lime (eww). The table was in outer Solbovia from where we came in the front door. (They need some low-tops in the first room by the front door.) The server did not offer prices for the menu specials - which upon receiving the bill created a bit of a shock - the $30 entree salad was lovely with it's 5 sea scallops and mound of fancy greens, but it wasn't $30 good, even at a Ken Stewart restaurant.
The Awful: (here is where we broke the rule) The decision was between a pizza and the lasagna for one of our party. After much discussion and consultation with the waiter the lasagna was chosen. BAD DECISION. It was not "Bolognese" as there was not enough cream in the sauce to even begin to color it and WHERE was the meat???!!! The large serving of undercooked layers of pasta and scant fillings was covered with what I would call Marinara at best and pureed tomatoes at worst. Do NOT order the lasagna. To be fair - they offered to take it off the bill for us and the waiter did remind us that he had "tried to steer us away from it" and toward the pizza without ever coming out and saying - "you won't like it". We laughingly had to admit he did in fact try to save us from ourselves.
The Unforgivable: As I mentioned earlier, one of our diners that evening is mobility impaired. She had carefully descended to the dining room down a set of 5 rather steep steps, but to go to the restroom she decided to take "the ramp" (a long switchback of ADA required wheelchair access). "The Ramp" winds its way through the back areas of the restaurant and our diner saw things on her journey she should never have seen: carts and tubs of dirty dishes and table cleanings lined the entire ramp making it impossible to use the hand rails (required for someone in our amica's situation), the floor of the ramp was littered with lettuce shards and a slice of lemon. The topper of the entire trek was to be assaulted from above by someone throwing something over the upper railing down into one of the bins of garbage below. Fortunately, for all involved, the detritus missed our guest, but did land on the floor near her feet.
To be fair, as we were leaving Ken was coming in. He listened attentively to our "teachable moment" about the ramp situation and was clearly not pleased. He dashed off to have a look himself and I am sure we will not see this particular issue again. We neglected to fully disclose the lasagna problem but will let him know via phone.
The bottom line: as with many owner-named restaurants, if the owner is on-site the place is amazing. This is true of all of Ken Stewart's establishments. Since he can't be at all three at once, he needs to rely on the most exacting mangers to be his 2nd in his stead. Tre Belle failed this test. I will try them again for lunch or maybe check out the "rustic brunch" on Sunday. I would certainly go back for Bellinis and appetizers. Not so much on the special birthday/anniversary dinner occasions. And next time I will listen to my server.
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