I was nervous to visit Eco-Tint because I know nothing about auto tinting (or cars for that matter!). As soon as I entered, I felt right as ease with a really nice girl named Kelly that helped explain the options. She was very thorough in the explanations of each type of tint and the benefits. She was extremely helpful and went out of her way to even give me directions to nearby places for my errands while I waited. The entire staff that I encountered was friendly and professional. The waiting room was pleasant and comfortable, and they offered snacks, drinks, and free wi-fi. The tint came out perfectly - no bubbles or scratches. It was exactly what I expected. I would highly recommend them to anyone, especially those that might feel a little intimidated by the process.