I will say that Sunnybrook is generally an okay hospital. I don't have much experience with hospitals other than visiting people there. Other than my birth I've never had to stay in a hospital until July this year. Sunnybrook hospital is clean & well kept. In comparison North York General looks a little run down & is not as sanitary. Also the doctors, nurses, interns, & other staff were all nice & always checking on me. They explained what was happening every step of the way. My surgery was done very late at night on a Saturday & although I had to wait a long time for it I was glad to get it done. Though the day I was discharged I was really surprised that they didn't give me any after care information. They just told me to eat like I used to eat. That seems counter-intuitive to me because it was probably the way I was eating that got me into the hospital in the first place!
Good
-Arrived via ambulance & got me into an ER private room asap
-Was seen by ER docs soon after I arrived
-Ultrasound test done in timely manner & technician was kind
-Doctors & nurses always checking on me & explained things to me clearly
-Clean patient rooms & bathrooms
Bad:
-Moved from ER to C6 wing & no beds available when I arrived.
-Left in the hallway on a gurney for 1.5 days & had to walk to patient bathroom across the hall with IV pole though in pain
-Moved into a 2 bed room & other patient had colon bag. Room was often quite smelly because of that.
-Doctor for my ERCP kept me waiting 1 hour in the procedure room. Not impressed. It was very cold on the gurney.
-Day before being discharged, nurse in charge of paging nurses to the patient rooms when call button was used wasn't doing paging. My nurse scolded him & he started doing pages again.
-Not being fed 4 days because my surgery kept getting bumped.
-Fed on morning of my discharge & given foods with lactose although I'm lactose intollerant. I had to point this out to the person delivering food. Other food on the tray was stale.