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| - Today was not the best day I ever had. First of all, I had to go get my car an Emission Test. I developed a flat tire while waiting 45 minutes in the hot morning sun, and by the time I got up to the front of the line, they would not test my car because of the flat. I drove it off the testing site, called emergency road service, and got the tire fixed. The spare was also flat (as it usually is when you need it!) Well, luckily, the flat tire had a nail in it, and held enough air so I could drive to Discount tire, about five miles from where I was. When I got there, I was treated like I was the most important customer they had in the store at the time. This is not unusual. They seem to make every guest that walked in the door feel that way. Even though I had a bought a new car since my last visit, they still offered to fix the tire at no charge! Unfortunately, the old tire could not be fixed, but they found the least expensive way for me to get back on the road, all in under an hour. Soon, I was back at the emission testing place. I expected them to put the car on the rotors and test it like it was on the road, but all they did was look at the gas cap, stick a probe in the tank and charged me $27.50 and told me I passed. They never turned on the freaking motor. Why they made me go fix the tire first and wait in line all over again is beyond me, but DISCOUNT TIRE made a bad experience so much better just by treating me like they really cared. I will always bring my car here for any tire related issue. They have earned my business on more than one occasion. Plus they have great TV commercials!!!
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