I went to this Meineke shop by default. My regular repair shop had an extremely long wait...and I did not have the time. I went to a shop right beside mine, and they had absolutely no one waiting. However, they seemed rude (jiffy lube) and double the price for my regular oil change. I was going to wait until next week. I passed by this Meineke and decided to make a U-turn. Immediately i was greeted by Carlos - Carlos compared my Regular charge and was ready to help. Had great Conversation with Nate, and Jon took the time and explained other things in detail about my vehicle in a way that was greatly appreciated. I really liked their Rewards Program. The Customer Service was Awesome and I left paying less than my comparison going rate. I have switch Shops.