The food is 5 stars for sure and I probably should have given them that because you have to take the place for what it is...a walk up stand. We got the trio and I don't even like shrimp and lobster that much but I was fighting for bites with my hubby. The meat is cold but the buns are toasted so nicely and the warm butter poured over the top of each just makes them delicious. The only thing is you can't find a seat if it's busy at all and you have to rely on the mall for restrooms (which the mall is gross). Would definitely come back for a snack.