About: http://data.yelp.com/Review/id/Fz2PezpdQBaLuUEbGTMCTw

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About: http://data.yelp.com/Review/id/Fz2PezpdQBaLuUEbGTMCTw Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-01-10 00:00:00 (xsd:dateTime)
itemReviewed	Teavana
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	Every time I visit the Biltmore location I am always amazed by their customer service and willingness to show you the different teas they carry. Because of this, I was eager to take my mom in and show her. While at fashion square today we stopped in, and just happen to experience the WORST service EVER. We were not greeted after walking in, and were never asked if we needed anything. While waiting at the counter, the three employees working (1 male, 2 female) were discussing how their water system is running yellow. Seriously? Why would you talk about that in front of guest? Anyways, once I finally got one of the ladies attention she directed the other one to help me and walked away. After ordering my drink she asked why I wouldn't just buy tea. I explained to her that I don't care to make tea and she went on to inform me that I had hurt her feelings. The male interrupted and said I was wasting my money by having them make me tea since the price for what I ordered (Citrus Lavender Sage $3/glass) has now moved to $7 since Starbucks had "bought them out" and I was wasting my money. The smartest thing they could have done was just take my money. The best part.... when I called the Biltmore location I have spoke the manager on duty and asked if their price for the drink went up since Starbucks had bought them out and she said NO. Starbucks bought a partnership with them and had no influence over their pricing and she also informed me that this location is the worst. The lazy staff refuses to make drinks for people unless they are buying tea as well. WOW, if the company was smart... they would think about hiring new employees. HUGE THUMBS DOWN!!!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Kalene

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