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| - Firstly, I would like to say my cold HK milk tea was good. It's silky, bold, and balanced, with shades and notes that reassured me that I was NOT drinking the Coor's Light of milk teas that's known as Tim Horton's steeped tea, NOR was I drinking any of the endless diluted reiterations of the base for many bubble teas. This was a strong doppelganger of the iconic drink I grew so fond of in my childhood. Bravo. Reading your comments to other reviewers, I'm pleased to know that you are attempting to bring authenticity to this drink by using Black and White (instead of the garden variety Carnation) as well as Ceylon tea. At the same time, I hope you have a dedicated teamaster (who is behind the scenes expertly handling the silk stocking filter or what not) who is constantly tweaking the blend of the different grades of leaves to leverage the strongest character of tea possible---because at this price point, it's a little too expensive (which I feel goes against the spirit of HK milk tea). Nevertheless, please continue refining as to progress towards greater levels of authenticity.
Secondly, I would like to know what is so remarkable about your pineapple bun. I invite the ???/??? connoisseurs of Yelp to explain to me otherwise (read: to tell me I'm wrong), but there was nothing extraordinary about the pineapple bun I ate here. Is there a premium or imported ingredient or labour intensive technique I'm missing here? Last time I checked, they are $1.50 for 2 on the lower tier of HK bakeries and just under $3 at higher end bakeries (and they typically include HK milk tea to boot!). We're talking about fresh-out-of-the-oven, butter-gently-melting-within delights. And I don't mean to eavesdrop, but there's no way in your Hong-Kong-cubicle-sized shop that I would be out of earshot: two of your staff were speaking about how the buns are made fresh every day but aren't made in-house! So why am I paying $4 for a reheated pineapple bun?!
I haven't tried your other food, but I hope they are miles better than their counterparts found at P-mall for a fraction of the price. Overall, I feel you folks could be more forthcoming with respect to the price disparity. Milk tea and pineapple buns are like the everyman's classic staple combo, supposed to be ???! But from where I stand, it's like you're in HK trying to sell an American a sausage McMuffin and medium coffee for an equivalent of 15 CAD---you know that won't fly. I respectfully ask for insight.
P.S. Regarding the subject of a menu in Traditional vs Simplified Chinese (as another reviewer has pointed out below), I agree ONLY to a degree from PURELY marketing/image standpoint. Taiwanese shops use traditional, other HK shops use traditional. Similar to how a French restaurant would not market their buf à la Bourguignonne as Burgundy Beef, a real deal HK tea shop's menu would read ????, and not ????---last time I checked, you're trying to be the real deal, no? You've already got the nostalgic retro movie posters and signage, as well as Cantopop playing in the background---just a detail to complete the image/vibe. Just my two cents. It does not offend/bother me; I have no real personal stake in the matter.
P.P.S. If you introduce a breakfast combo with a sandwich involving the pineapple bun stuffed with ???+??+slice of American cheese, with a milk tea half the current volume for $10, I would totally bite!
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