Eating at places like this one confirms my suspicion that I'm spoiled living in San Francisco. Near where I live there is a place called Phat Philly that uses American Kobe beef and flies in Amoroso rolls for authenticity. Most of the other places in SF use Amoroso rolls as well. The bread they use at Philadelphia Sandwich Company comes nowhere close -- chewy, heavy and generally not good.
The beef was whack. Again, way too chewy and not much flavor. There was no hot sauce to be found but I didn't ask for any. The fries were pretty bad and I threw most of them away. I feel a little guilty slamming this place so hard because the staffers were friendly but I call 'em like I see 'em.