Worst rental car experience I've ever had. We made a reservation for an economy car, when we got there we were told that we were being given a smart car that seats 2 even though the reservation clearly stated that the car would seat up to four because they said "all cars vary by location". We were forced to pay for an upgrade and still given the smallest hatch back with a scratches and dents all over it and a nonexistent trunk. The customer service was worse than the car rental itself - will never rent from here again.