My boys and I stopped here on our way out-of-town (to head back to Vegas).
The staff greeted us as we walked in - I know it sounds like a silly little thing, but it's a VERY nice touch. They didn't rush us with our orders, but were right there when we were ready.
The food was outstanding! It's everything that one expects from Firehouse Subs. And the restaurant was spotlessly clean.
As we left, the staff said goodbye and wished us a safe trip. Again, a silly little thing that means a lot.