I would give this place negative stars if I could...
My friends and I were guests at the Vdara hotel and wanted to have a quick dinner before lining up at the ridiculous hour of 8:30 at Marquee at the Cosmopolitan.
Pizza seemed like a great solution. Affordable, delicious, and able to be delivered to our room while we got ready to go out.
WRONG! First warning sign...the guy who answered the phone did not know where the Vdara hotel was. Mind you, this pizza hut was only 2 miles from the Vdara and part of the new CityCenter complex. How could you miss it? You can see it from the 15! To add to that, it took me more than 20 minutes to give the dumbass the address and our order. The genius on the phone must have asked for the hotel's zip code 6 or 7 times. Yes. I spent more time giving this incompetent excuse for an employee the hotel's address rather than giving him the actual food order. After all that, we were told that the pizza would be there in 30 minutes.
After an hour, we called to inquire about the status of our order. I was informed that our order could not be found in the system using our name, phone number, or address. After our order was placed only an hour before! Again, the employee on the phone was rude and extremely incompetent and could offer no explanation as to what had happened to our food. Rude employee wouldn't even apologize.
Absolutely terrible. Worst Pizza Hut experience ever.