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| - My Salon Z experience started when I called requesting an emergency correction of a haircut I had received from a different salon, just minutes before. I explained the haircut from the other salon could best be described as a blunt, uneven "bowl cut" of my top layers of hair, and that we are having a birthday party tomorrow with some friends that I wanted to look nice or at least decent for. The receptionist was gracious, and was quick to find someone to help me solve the problem. I was booked with Meredith, an experienced stylist, for 15 minutes from my phone call.
When I got to Salon Z, the receptionist made me an herbal tea and reassured me that we would fix the problem. Meredith was ready within minutes and took me back to the "education" room, which has fewer people walking by and no one else working in the same room, which was nice since I already felt embarrassed by how bad my hair looked and nervous about all that had to be done to fix it. I explained to Meredith that I wanted to keep as much length as possible, but that I was willing to lose some length if necessary to make the cut look "intentional."
She told me to expect to only partially fix it, and warned it might take months of growing out before I would be happy with my hair again, and said It may look best with my natural curl instead of straightened, to hide the "shelf" appearance of the blunt layers. Then she got to work, kept focused, asked my feedback throughout the process, and had a beautiful result. When I liked the cut right away, she said, "good! I like to promise less and deliver more." After snapping a few pics to compare before and after, she took me to the front and explained the correction, including drying and style, were complimentary. She said, "pay it forward" before turning to take care of her next client.
"Before" is the straight hair. "After" is curled.
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