I went in need a pair of slacks to wear out that night. I found a pair that fit, but there was a pair on clearance that was 2 inches too long. They offered to check in back for the right size. I told them it was clearance and probably wouldn't be in back. They were nice enough to volunteer to check anyways. They were very understanding that i was looking for something to wear out and offered to use double sided tape to temporarily alter the pants for the night. they offered to steam and lint roller them as well. they definitely went above and beyond, especially Nicole, a manager there.