The staff is always friendly and more than helpful. I think a bit pricey for such minimal requests, but that I can handle. The inconsistency in pricing kinda sucks. I got charged $80 for a color once, then $110 the next time for the exact same thing. Oh well, I loved the chick that did my hair (Jannay)and she was friendly and personable and just a delight to talk to for a couple hours. I'll be back for sure.