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  • My first time in the store was the worst experience. Just left the store with no purchase. My best friend is in town. Brought her in as her daughter turns six next week and we wanted to surprise her with a Trek Bike. A beautiful pink one was in the window so we stopped in to check it out. A older gentleman wakes up mid into our conversation to talk to us about the bike. My best friend mentioned she was visiting from town. He asked her where she was from and she mentioned Dallas. Then he ask her where the child lived we were talking about she said with her in Dallas. He rudely says well your better off buying it Dallas then walks away. In shock we both look at each other as we could not believe a sales person who does not even greet you when you walk in the door. Only to rub you the wrong way. See what this salesmen did not know was this little girl we were discussing is my God Daughter. I needed to buy her a birthday gift something tangible when she comes out here. That pink Trek bike would have been his next purchase along with the bike I had planned to buy for myself but could not even make it to the back of the store as we both walked out. The store just lost two bike purchases today as I'm taking my business somewhere else. Even if we had come to the store to browse you don't treat customers like this. We all know someone and we all love to give referrals.
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