I rank getting a tire repair slightly below a dental visit on my most hated to-do list. To my surprise I was greeted with a smile and the mechanics were ready to get to work. I didn't have to explain anything, no awkward up-sell pitch. Within a minute of arriving I was on my way out the door to grab a coffee. All in it was about a 20 min. process and a great price. An added bonus - they work on a first come first serve basis. Highly recommended.