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  • This shop is such a disappointment. Found on yelp &due to the highly raved reviews, called the shop owner to inquire about electrical work and cost/hour. Brought it in, and w/o much an inquiry as for why I was there he scurried off w/ the keys to bring it into the garage. Asked the reason but didn't let much time for explanation or history. Did not bother with writing up a work order; just had the tech test my battery &came back saying nothing's wrong -.- Theres a problem to begin with that brought me there!! Anyways asked them to perform an electrical draw, waited 3 1/2 hours later.. the onwer, Mr Tanaka(?) very hard to understood and was difficult to communicate with said they do not deal with electrical problems and that I needed to leave and take it to a dealership -_____- He was extremely rude and raised his voice many times during the conversation. I came in asking for work on an electrical problem. He neglected to listen and ran tests on the battery instead. The tech took my car panel apart and did not put it back together properly. Lack of training or just carelessness; he disconnected the AC wires. AC was on, set to 66 degrees and on high. Control panel completely disconnected from the board and did not respond. Gear shift was loosely thrown together. It was sticky and was difficult to put into Park!! So much problems with this shop. Made the mistake that just because it was called JAPANESE CAR SERVICE that does not mean they are familiar with japanese cars, its just that they are OWNED by japanese people. Silly me, did not even think of that. Main problem was that having known they are not familiar with electrical problems they should not have taken the car apart in trying to find an electrical draw. Yelp reviews are misleading, this is the first time yelp let me down ):
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