This store sucks. Not only is the staff rude, but they are also hostile. One dude in particular (red head with tattoos and looked like a UFC Fighter) looked very unstable and ready to snap at any minute. He claimed he was the manager, but I'm pretty sure he wasn't and just wanted to come off as a hard ass. Either way, he did not solve anything and handed me back to the first rep who was useless. Another rep by the name of Yohantis was extremely rude as well and was not willing to help and deliver any form of customer service. Stay away from this dump and staff unless you want sit around and waste your time.