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http://www.openvoc.eu/poi#funnyReviews
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  • Had an eye exam and a couple of pairs of glasses ordered from this location. The exam was thorough and professional. However, my problem was with the staff. You would think after spending almost $500, you'd be afforded good service. Apparently, this chain has scraped the bottom of the barrel when it comes to their non-medical staff. When I called to find out if my glasses were ready, the young lady I spoke to left me on hold for 25 minutes. I hung up the phone and called back. No apology, just was told by one of her fellow workers that she was scatterbrained because she was pregnant. WTF?? The saving grace was the assistant manager (Stacy). I was pretty ticked when I showed up. She took control, fitted my glasses (two pairs) and wouldn't allow me to leave the store until my glasses were cleaned and I was satisfied that they fit perfectly. Kudos to this young lady . Would I return? Hmm... Only if I can get service from this assistant manager.
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