The management has changed for the worse. Honestly, whoever is running things; he is really rude and I don't know where to begin...
Upon ordering, the guy taking the order; I had to explain like 3-4 times that I wanted halibut with poutine and it was like rocket science to him. Was it really that difficult? Especially when the other order was halibut and chips with an extra halibut on the side..
I got home and saw that they didn't include the extra halibut on the side and called them up and got nothing but rudeness from that manager who answered. Tried to make it look like it was my fault when I'm the customer having to explain to his incompetant employee what I want a million or so times!
Might I also mention that when I was standing up front at the counter, I saw the waitress pull my gravy out from a microwave.. That is disgusting, and poured it over the fries and cheese, which there was barely any cheese to even speak of! (IN A POUTINE FOR GOD SAKES!!!)
Overall crappy service, rude management, and incompetent employees. The lady with my gravy was the only decent hard working person there who tended to customers with courtesy, something that the rest of staff completely lack of. I feel bad for her serving the standards which weren't put in place back in time when other management were running the place.
These people need to sell this business to someone who knows what standard is and how to treat paying customers with respect.. If you don't typically eat the food you serve, HOW do you know what people expect?
Really gone downhill...