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| - My husband and I hosted my parents at this hotel for a very special weekend. Upon arriving, we were immediately welcomed by sharp dressed gentlemen who escorted us to the front desk and assisted with our luggage. We had the lovely opportunity of meeting Carl who treated us each to a White Sangria, which really set the tone for this stylish resort. Carl was so warm and friendly, and was happy to introduce us to the hotel amenities. Such a great first impression!
We had only a slight misunderstanding during changing our reservation prior to arriving. In true excellent fashion, Hyatt upgraded our rooms to an unbelievable level. The rooms were gorgeous with amazing views. We are frequent travelers and visitors of resorts and I have to say this was over the top!
The grounds are meticulously groomed with private sitting areas and gardens to enjoy from morning to night. If you are not a pool-goer, don't worry, there is plenty to enjoy. We had breakfast each morning at Alto, and were warmly greeted by Raul with plentiful coffee. Eating on the patio under the beautiful palm trees was definitely a nice way to start the day.
If you are a pool-goer, rest assured this is the place for you. I really liked that they have separate areas for families with children complete with a sand beach entry into the pool as well as a multi story slide for little ones, as well as an adult pool with a grotto for beverages water side.
Our evenings spent at the resort were full of ambiance. The exterior lighting is done is such a tasteful fashion that you are lead around the resort with soft glowing lights and special touches of colorful neon lighting sprinkled around for interest. If you are of a design nature, you will find that Hyatt out did themselves. Background live music wasn't too loud, which we often experience elsewhere. Our most favorite evening of all was our party of 7 sitting around a table full of delicious, fresh sushi and cold beverages. The service was top notch. We ordered additional sushi which was delivered quickly and drinks were always full. Truly an evening I won't soon forget.
In summation, an overwhelming Bravo to Hyatt and their team. We cannot wait to visit again soon, and offer our personal recommendation to anyone considering.
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