I'm torn because I would really like to like this place and after the rave reviews, I came in saying that I'm really going to like this place. There's some good and there is some not so good.
The good: clean, easy to find and I like walking in and seeing the chef hand pulled noodler extraordinaire going to town on the noodle mass. He really showed them noodles whose boss with WWE style choke slams on the counter. At one point, I think I heard him say, 'Say my name noodle!' I digress....
I thought the broth was nice. It was quite flavourful and I do like cilantro so the little mount cilantro in the bowl worked for me.
The bad: The staff was trained by the ice queen. The option was tea or water upon being seated. The decision must the made fast lest the crazy noodle train leave the station. The noodles are decent but a little dough-ey for me. I got the size 3 and would have gone even smaller. I guess with hand pulling, the size is a little harder to control.
Overall, it was nice and it was entertaining but missed the freshness that pho offers. I ate it like Oliver Twist with my wooden spoon and I ate it like a champion!
I gotta say, the staff really needs to up the experience. Food AND service gets you the 5 star reviews. I may come back here because I'm still curious about the beef.
Oh wait, thank you to the waitress that brought me a new set of chopsticks right away when she saw me drop mine on the floor.