I had a great experience with Dr. Martin and her nurse. They were both extremely nice and thorough. Dr. Martin made sure I completely understood what she was telling me and she had so much compassion. The office staff did seem a bit disorganized as they were going to send me off without my prescription. I don't think I would trust them to call it in. That's the only reason they didn't get 5 stars. Overall I was pleasantly satisfied.