Meh is right. My whole family is in love with Prantl's enough so that they convinced me to get my birthday cupcakes from there... First of all. They don't have cupcakes they have these little mini cakes that cost an arm and a leg, and are mostly fluffed up icing...bleh.
Then, they aren't even that nice! My mom ordered the cakes, and I didn't know what name they were under... I understand that you have a line, but there is no reason to tell me i am wasting your time, when I am obviously buying something. MAYBE they could have know which order was mine by my telling them what was in it, but nope they needed the name. So I had to guess through a few before I got it BFD!
Rude, crowded, and most importantly not that great!