The husband and I wanted to find a new activity to enjoy together. Well, we have the perfect weather here to get a decent pair of bikes. Before walking in, we weren't sure what to expect but I kept my fingers crossed!
Immediately walking through the door we were greeted by Jim. We told him we weren't the most experienced in buying bikes and didn't know what to look for. He was so informative and helpful. Plus he didn't try to sell us something we weren't in the market for. They can get pretty pricey. I didn't realize the new innovations they have made since my last bike purchase.
We test rode some of their models in the store. Since I'm so short, I needed the smallest frame for an adult bike they make. They didn't have any there in the store so he had no problem ordering it for me. After the order, they were available to pick up only 2 days later! Wow!
With the purchase, you get 10% off an item, free flat tire fix and free tune up within a year of purchase. Did I know that the brake cables loosen within a year? Nope but it's going to be adjusted for free!
Needless to say there is great customer service here. I would recommend them to anyone.