This franchise has become our dining spot/chain of choice, particularly when we're in "default" mode - and why not? Yes there's often a line during the lunch and dinner rush hours, and 'intimate' is not the first word you'll think of (i.e., take your boy-/girl-friend some other place for a romantic VD-type dinner), but the food is usually of decent quality. Prices have slowly crept up, even when one's mindful of the difference in exchange rate between CAD and USD, but it's still pretty good value, as portions are usually large. Service can be spotty when they get busy, but on this visit, it was good.