To start, I love Ike's. However, this location sucks. Too often they're out of chicken or toppings or closing early and when those things are ok, the customer service is atrocious. You can get a sandwich for way less at a national chain and expect at least average customer service: why is it so hard for a chain that charges 13 dollars a sandwich to find decent help? Customer service and communication is horrible.
Ps: no one prints out coupons anymore: take them off the phone like everyone else.