This shop has been awesome each time I have been there! They are polite and friendly. And being that I'm not a big talker, I like that they don't force me to have conversation like some shops I've been to. Their patrons seem to be regulars, which is a great sign for me. I also like that they don't bug me for waxing and other services that they offer. My hands and toes always look great when I leave. And I truly dislike people touching my feet, so the fact that I've been back 4 times says a lot! The experience matches the name of the salon; relaxing!