The driver was a total prick, he acted like he didn't want to be here and tried to put 15 people in an 8 person van. Never again!
***UPDATED***
I had to update this because my return trip was 1000X better! Driver arrived in an actual shuttle, was super friendly, and got me to the airport in minutes. So for him I give him 5 stars.
So it looks like it depends on who you get, which is unfortunate. I should've taken that dude's information and reported him!