my son had 2 radiology exams there 2 weeks ago and is supposed to be scheduled for an mri and hida scan that I talked to an evdi employee on Friday that confirmed they already had the orders and auth from his insurance. called back today to schedule and got a VERY rude scheduler that didn't even let me complete a sentence and then asked for his insurance id. I said I don't have his card on me and he's not home but I was told by kathy that you guys have the ins auth there at your office. she interrupted me in her rude voice and said i'm sorry we can't schedule without it. you need to call back. I worked in radiology for 6 years and never would talk to a patient/customer like that. YOU SUCK!