Really disappointed, So I work for a Restaurant and when something happen we make sure the manager come out and talk to the customers to show great customer service. Well I guess they miss that part in the business... everything was okay till my girl found hair in her food which is really Nasty, we told the server and she said I am sorry and we will fix it and she did. BUT when we got our bill it was 48 and we ask the lady why she said because for them to remake her
food she had to ring it up again, So I ask to talk to the Manger Cause for one he never came by to say I apologize for that r anything,he walk pass us twice(did not know it was him till I told the server to get the manager smh) when he came over n I told him about the hair all He said was Stuff like that HAPPEN!!!! WTF you don't tell no customer that, While I am talking to him he get a attitude and walk away...He the server drop the receipt off... I wish yelp had a -star If you go here make sure PAUL THE MANAGER IS NOT WORK CAUSE HIS CUSTOMERS SERVICE SUCK!!!! When something like that happen we at least take 10%percent off or jus take it off the bill Nothing.... Retraining Your manager