The car wash is pretty quick but you don't always get what you pay for. Each time I've had to remind staff to clean my windows or dress the tires, etc. Last time, they didn't even vacuum my car until I pointed it out. I always get the #5 wash and I never get everything that says is included. Each time I always get haggled to buy a complete detail for a "special" of $99 and say no. Then the price drops. I did purchase a gift card for a complete detail for $89 and plan to use that this summer. Everytime I've gone since they've haggled me to buy another detail even though I tell them I already have one. My friend used his "Complete detail" card a few weeks ago and he got far from a complete detail. No steam cleaning as advertised and the rims still had brake dust on them! I'm hoping my detail turns out a lot better. I called the number on the receipt that asks for feedback and explained my frustrations with not having my tires shined or vehicle vacuumed on my last visit and still haven't gotten a return call. It would be a place id go back to a lot more often if you got what was advertised in the car wash packages.