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  • Deceptive Marketing practices.. Purchased a nice microwave oven on sale online at Lowes.com, for pick up at the Henderson Lowe's on Marks St. They supposedly had 2 of them in stock. When I called to verify the item was ready to be picked up, they supposedly lost my order. I then faxed them a copy of my online receipt. After putting me on hold which seemed like forever, she came back and said they only had one in stock, but it was damaged, and one display item which they can't sell. I asked her how badly it was damaged, but she didn't know. Something just didn't sound right so I told her I was coming down to the store to see for myself. When I got there the girl I spoke to on the phone (starts with a V) had conveniently just gone to lunch. I then asked to speak with a manager, who eventually came over and introduced himself (starts with a J). After explaining the whole situation to him, he looked up the item in their system and said they don't have any of them, not even the display or damaged one as I was previously told. He said he couldn't even order me one because the advertised price was below their cost. They played games, then would not honor the listed sale price. Horrible marketing practices and customer service. Definitely won't shop there again!
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