Amanda (aka "smalls") rang us up. Nothing but attitude. Cranky, clearly didn't care about us. After we paid, gave us the wrong grill, responded with "sigh...are you SURE?". Finally got the right grill, but she overcharged us for our "free" propane fill. Was greeted with a "now what?" when I went back in. All in all, terrible attitude which soured my overall experience.
Linda however saved the day. Credited us appropriately, and even went outside to handle getting me a full propane tank. She exemplified a terriffic customer experience, unlike Amanda, who ultimately threw her hands in the air and left while Linda helped me. Certain people shouldn't be in the customer service industry... But thank you to Linda for making it right.