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| - The ONLY reason I came here is because I had a gift card. I haven't eaten here since about '08, and now I remember why. Haha.
1. Our waitress was pretty bad. Didn't know the menu or if the pathetic excuse for a kitchen had common seasonings and spices, such as cayenne pepper. According to her, no they did not.
2. She also was very slow, and there was enough staff to accommodate the few guests that they had. Pretty poor service given the customer to waiter ratio. I've waited tables before, and this was terrible, there was only three of us, and all of our drinks had run out. When she finally noticed, it took 15 minutes to bring refills.
3. Our ticket time was a good 25 minutes. We ordered chicken tenders w/ onion rings, penne pasta with chicken, fiesta chicken w/ rice and artichoke spinach dip appetizer. My pasta was dry and hardly had any sauce. The chicken was okay, but my brother said the onion rings were gross.
4. Lastly, I informed the manager about the experience and he didn't seem to receive it well. I definitely wasn't looking for any discounts or coupons for the next visit (there won't be one!). I hope they take the money from my tab and invest in improving the restaurant, menu, and training the staff. He kind of just brushed me off and didn't try to make it right. I didn't really expect much anyway, but thought they could use the feedback.
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