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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-03-28 00:00:00 (xsd:dateTime)
itemReviewed	Spoonwood Brewing
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	Recently had a disappointing experience here. I had made brunch reservations for a birthday outing on a recent Sunday. My party included six people, one of which was partially disabled. When we arrived, they attempted to seat us at a bar-height table section. I shared that we had a disabled party member who could not sit on a high bar stool. The greeter simply said "sorry, that's all we have" and walked away. No attempt to accommodate, ask anyone else for help or ideas, or even show any empathy. I asked about two low tables that were set but not yet occupied, and were told that those were reserved for another party (who obviously wasn't there yet). No thought or mention of maybe relocating them to the bar-height tables and giving us that table. Maybe that party also required special accommodations, but there was no effort to explain at all. In the future, I'll make sure to mention special needs when booking the reservation. That said, the total lack of effort and empathy here was highly disappointing! UPDATE: Upon seeing this review, the owner contacted me via Yelp with an offer to make things right, which I certainly appreciated. I told him I was open to coming back for another try, and he said he'd have the General Manager contact me to make arrangements. Over the next few weeks, the owner emailed me a few additional times to see if I'd been contacted, and each time I responded back that I had not. Nearly a month later now, and the GM has never made any attempt to follow up with me at all. I really do appreciate the effort that the owner put in to try to fix things, but it seems like he needs to work on his staff a bit.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	John

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