I just came back from a poor take out service experience. I went after a long bike ride with my dog and friend and they waited patiently while I ran in for what is usually a quick and good experience.
Unfortunately, my luck has run out with this place. My food sat sitting on the counter for about a good fifteen mins or so before the cashier realized I had seen everybody before and after me be served (about two people ahead and three people after, plus a number of tables). The waitress who packed it put my food in a bag and just left it there. The waitresses and cashier walked by at least ten times looking every so often; one waitress looked in the bag, picked up the ticket next to it and threw the ticket to the side. The cashier finally asked me what I ordered and handed me what had been dying at the pass this while with a straight face and no mention of the wait. It's take out, I get it, but it was lukewarm at best when I got home and I ordered the beef ribs and saw that they had skimped and gave me half non rib normal beef to boot.
What really got me was that I had commented that that order had been sitting out for so long when I was passed it and he just said yea sorry roughly and didn't even seem genuine about it. He should have been straight forward from the start and been the one to bring it up not me, that made me feel like he thought I was dumb enough that I didn't see what had happened. I was a regular here, now I will be a regular at the Yonge street location. My friend raves about that one as much as I did here until now.