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  • Like all department store this place has lots of areas where it can improve service and product selection. I find that most department stores are too concern with how the store looks and forget they are there to sell products first and foremost. I actually worked for The Bay when I was a teenager which was a while a go ;) And I find that not much has changed since them. Even the cash registers are still the same ones, but it guess if it's not broken don't fix it. This location is being revamped to it looks nicer while this may work for them in the short term it's not a long term solution. The store staff is not bad, they are not really sales people in the sense that they don't know much about the products or the brands, they can only cash you out. This place is usually not by pick to buy anything mainly because I can get just about everything here online for a much better price. As a proud Canadian I may still shop here everyone in a while, I wish them well and hope they don't disappear like some other Canadian retailers.
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