Restaurants don't get bad reviews because they are great, they get them b/c they aren't great. I had read a lot of reviews before I went, but the menu mix and the happy hour compelled me to go.
1) The hosts will stare at you waiting for you to request a table. I'm not waiting for a train. You need my money, lets ask for it.
2) The price of a drink ($13) is the price of an entree ($13.00). Give me a break!
3) The portions are diner style, the service is by bimbos, and the prices are high.
4) Your restaurant is empty why does it take you 15 minutes to greet us since you saw us come in while you were gabbing to the other host.
5) No I don't want to eat with everyone who is in line going to PURE!
6) Demanding "Are you ready to order?" is not a pleasantry of a typical server after showing up 15 minutes after we were seated. You idiot!
7) Randomly removing a happy hour is a death knell in my book.
8) Watching your rear end as you gab away at the host stand and flirt with everyone who walks by - the cook, the bouncers at PURE, the chef of the restaurant, another cook and even a vagrant being kicked out, is not a reason to give you any kind of tip. My drink is empty!
9) The food was good and came out in a reasonable time.
10) Remove that tacky "please wait to be seated by a hostess" sign. This isn't Denny's. Their prices and service are better.