Even though I've only been here once. And it was just ok. The tone Olay this dealership is very negative. There customer service for a BMW dealership is the worse I've ever seen. I've had my BMW for 7 years. And I've alway he's excellent. Service. Even when you call there with a question they are curt, short, and rude. That is why I took my business to BMW of Las Vegas ! They know how to treat a BMW Owner :-)