There was an ant crawling across the counter when we checked out.
I informed the server I have an allergy to milk (which includes cheese) and watched as the server picked cheese out of the steak and proceeded to scoop the contaminated steak onto my sandwich. They also used a visibly dirty knife to cut the sandwich and my boyfriend's wrap. I watched another employee "clean" the same knife for the next customer by wiping it with a paper towel. This is cross contamination, there are people with really severe allergies and that could kill or seriously harm them. The lobby is dirty and unkempt, possibly explaining why an ant would be on the checkout counter. I told the server to inform his manager about the bug. Hopefully they take care of that.