So here's my story with Giant Eagle on the Southside. This has always been the main Giant Eagle that we shopped at when I was younger, back in those days where I didn't have a license. Back in the day I hated it. Absolutely hated it. The parking lot was dangerous with drivers not looking out for pedestrians . The atmosphere inside wasn't inviting and it felt like a complete chore to go shopping. But today as I stopped in (I've been away for some time) I see that they have made some major changes. The first are the prices...lol you thought I was going to talk about the layout, the additions, nope...let's start with the prices. I'm currently in the Northern VA/DC area. These prices at this Giant Eagle are more expensive than the ones in DC. I kid you not. For example, the salad bar is $7.99/lb. Are you serious? For salad? I would expect to pay that in DC, not here.
Getting back to the layout, like another yelper indicated, the pharmacy has moved over by Citizens Bank instead of being very close to the entrance. I suppose that space is better, giving them control of long lines (if that still happens). They now have a larger hot foods section with a cafe...and I believe they sell alcohol at this location (see my review of the Giant Eagle Marketplace in Shadyside...I'm sure they all run them the same way).
And I feel like I need to address some that had issues with the clientele at that location. Honestly I feel like the yelper that addressed this previously was being over dramatic. I've had some run ins with people who think the grocery store is a playground and let their kids run wild. But I've seen the same thing at Walmart. If there is a huge problem, request to speak to the manager. Or you have your choice to drive to another store. Aldi's is right down the street.