On Friday September 25 we contacted the print area via phone regarding memorial flyers for our mother's funeral services. It was an unexpected death and we did not know time tables on these kinds of things. We arrived later that day and spoke with Cassandra in person. We want to let you know that Cassandra went above and beyond for us. We are very thankful for everything she did for us. She is the kind of employee that you want working for you. As a manager myself for the last 20 year, she did everything to perfection. In our eyes she deserves a raise for outstanding customer service. Again, thank you for having such a wonderful employee working for you. It's not too often that you run into these types of employees and you should feel honored to have her.