I loved this office, the staff is great, the Drs. are very nice and compassionate, it is the billing that is off. I have pointed out where I was overcharged, they admittedly have an over payment, but they will not give it to me!! I am apparently now blocked as my emails are sent back. I am going to a medical billing advocate to get my money. What a shame this will be their downfall but then greed always is. CHECK your payments and insurance payments very carefully. This could have all been taken care of if they had refunded the money as they said they would but it has been now 5 months.