I've had the opportunity to visit this First Watch a couple of times now and have found a couple of things. The good news ... The service over the past visits has been consistently good. From the host/hostess to the waiter/waitress, all staff are friendly and accommodating. The bad news ... I've also found that when the operation is extremely busy, the stress of the volume drives the quality of the food down. For example, today our egg dishes were a bit off and the potatoes under cooked. Also, the silverware was dirty. If the get this issue straightened out, I will re-write the review and up the stars.